Repair tracking
Where's my module?
Enter the lookup code from your intake confirmation. It shows where your unit is in the process and what has been done to it so far.
What the stages mean
- Received
- Your module arrived and is logged in.
- On the bench
- Powered up, comm check in progress.
- Quoted
- We found the fault. Waiting on your go-ahead.
- In repair
- Board-level work underway.
- Repaired, testing
- Work is done, re-verifying on the bench.
- Ready to ship
- Sealed and boxed. Going out next business day.
- On its way back
- Shipped, with tracking.
Lost your code?
It's in your intake confirmation email, and it's written on the packing slip that came back with your unit. If you can't find it, send us the vehicle and the date you shipped and we'll dig it up.